Payment Policy
Last updated: August 15, 2026
At PawTech Studio, we strive to provide a secure, transparent, and seamless shopping experience for our customers. All transactions are processed using industry-standard encryption protocols to ensure that your personal and financial details are kept completely safe.
1. Accepted Payment Methods
We accept the following payment options through our secure checkout:
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Credit / Debit Cards: Visa, MasterCard, American Express, Maestro
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Digital Wallets: Apple Pay, Google Pay, Shop Pay
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Other Gateways: PayPal (if enabled on your store)
All prices and transactions on our website are processed in GBP (£) . If your credit/debit card account is in another currency, your bank may apply a standard currency conversion fee.
2. Payment Processing & Security
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Immediate Billing: Your card or payment method will be charged immediately upon order confirmation.
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SSL Encryption: Our website uses 128-bit Secure Sockets Layer (SSL) encryption technology to protect your payment details during transmission.
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No Stored Card Data: PawTech Studio does not store, process, or have access to your full credit card numbers or CVV codes. All sensitive data is handled directly by PCI-DSS compliant third-party payment gateways.
3. Pricing & Taxes
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All product prices listed on our website are inclusive of applicable standard taxes unless explicitly stated otherwise at checkout.
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We do not charge any hidden fees, administrative costs, or membership fees.
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Total shipping charges (if applicable) will be clearly calculated and displayed before you finalize your order at checkout.
4. Payment Verification & Fraud Prevention
To protect our customers from unauthorized transactions, we reserve the right to verify payment details before fulfilling any order. If an order appears suspicious or flagged by our fraud-prevention systems, we may contact you for further verification or cancel the transaction and issue a full refund.
5. Order Cancellation & Refunds
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If an order is canceled before dispatch, your payment will be refunded immediately to your original payment method.
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For returned items, refunds are issued strictly following our Return and Refund Policy after the returned product has been inspected and approved.
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Refunds typically take 5–10 business days to reflect in your bank account, depending on your card issuer.
6. Contact Information
If you encounter any payment issues, have billing inquiries, or need support with your transaction, please reach out to us:
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Trade Name: PawTech Studio
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Phone Number: +44 7480285589
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Email: support@pawtechstudio.com
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Address: 54 Saint Mary's Road, Unit 1, Southampton SO14 0BH, United Kingdom
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Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)